Active Online

Active Online functions first and foremost as a technical consultancy, offering many years of experience in service to our customers.  Our areas of expertise are in Telecommunications, IT, Security, LED Lighting, Electrical, Smart Home, and Online.

Our guiding principles are based on ensuring we understand your requirements and then matching those with the appropriate systems or advice.  We won’t sell you a product that is not suitable for your application.  If we do sell to you then we back that up with full service for the life of that product or service.

We are not just an online reseller! We offer advice and ongoing support for our customers projects.  Our service is personal and continues long after the sale. 

We offer to price match via our price match form on every product if you have a valid offer from an Australian supplier.  We also offer free shipping within Australia for orders over $450.

We also offer technical consultancy and advice as a service if you prefer – a review of a potential purchase or of a previous purchase or even some assistance with design.  Initial discussions are always free and we are happy to discuss options for more extensive consultation. Please contact us to discuss your requirements.

DIY customers:
We provide a remote assistance service via telephone, Skype, or remote desktop tools to ensure your system is setup and works correctly. Our reviews are from happy customers that have received our personal support.

Electricians, data cablers, security contractors:
We provide trade sales and specialist IP and SIP support and design services for contractors.  We support your integration business allowing you to increase your service offerings to your customer base. We can design, supply, configure, and support or any combination thereof.  Contact us to discuss how we can help grow your business.