4G Capable Intercom for 15 apartment complex in Melbourne
We were contacted by the committee of an apartment complex in Melbourne looking for an intercom system to control their front gate. They had an existing analogue system in the foyer of the building but it was too old to be extended and they didn’t want to re-cable and replace the whole system.

The customer was looking for a video intercom with access control (PIN code, RFID card, and Smartphone App) to be mounted on a front fence with a busy footpath. They also wanted full video intercom features such as remote unlock, touchscreen monitor in every apartment, and management of the system.
The final solution was an Akuvox system consisting of a, Apartment door station X912S with rain hood, an industrial 4G router, 15 Akuvox C313W touch screen monitors with WiFi, and 15 monitor stands for the apartments, and 15 SmartPlus App licences and 1 SmartPlus Property Manager Licence. The X912S was connected to an outdoor IoT 4G Router and the monitors connected using each apartments Wi-Fi
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Performance of the 4G Capable System
The 4G router connects to the Telstra mobile broadband network and has 99.9% uptime. Remote monitoring and logging of the system ensures fast response if any issues. Watchdog function reboots the router if detection to the internet is lost.
Call time and connection to the door X912S through the monitor or App is as fast as a cabled system. Having both indoor monitor and the App provides full intercom functionality without requiring a SmartPhone and prevents issues with intercom calls while on phone calls etc. The constant updates to SmartPhones by manufacturers can lead to issues while App development catches up to latest SmartPhone security features. Having the touch screen monitor ensures there is always a connection to the apartment. The touch screen monitor is also ideal where tenants may be unfamiliar with technology as it is easy to operate and requires no installation or maintenance of software unlike a SmartPhone.
System as installed
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Future Expansion
We are currently working with the body corporate to add a second door intercom inside the foyer. As soon as installed it will link in with the existing systems and call the touch screen monitors and SmartPhone Apps. The system can be expanded by adding more devices to the current system and managed through the Property Manager portal.
The tenants have requested a CCTV camera overlooking the car park that will use the same 4G router to enable the tenants to monitor the car park and play back recordings off a memory card in the camera.
Do you have an apartment in a building that requires a new intercom?
Contact us to discuss our 4G Capable cable free systems to see if it will work for you. We guarantee the costs will be much lower than replacement of the existing system and cabling, providing more features for tenants and property managers.