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Active Online

5.0

Matt Hunjas

08:49 16 Jul 19

Prompt service & easy to deal with.

Doc Doherty

07:42 29 Mar 19

Had problems installing PTZ Mini surveillance camera which I had purchased from Active Online; Steve was only too happy to sort it out for me. Could not ask for better service nor pleasant manner. A pleasure to deal with. Regards Doc

VB Granite

02:52 25 Feb 19

Fantastic customer service from Steve, ordered these online and got a call from him asking about our specific setup so he can set up and test before he ships them out. Sent detailed instructions for set up in the box so it was easy enough to figure out. Great product at a really good price, but the service is what was the standout.

Michael Auckland

22:20 03 Feb 19

I was looking for a gate and driveway intercom system to go with my home renovations. Steve from Active Online responded in amazing detail to my web inquiry and over a few days of correspondence he had worked with me to determine the most efficient system that meets my specific requirements and budget. Once ordered the equipment arrived promptly and Steve remained available to assist me with any technical questions. This has been a great customer experience and I only wish I had found Active Online and Steve 12 months ago when initially planning the renovations.read more

Lembit Marder

06:50 23 Nov 18

Steve has been most helpful in pre and post sales support. My 2 wire Non-SIP video intercom is fantastic! Highly recommended.

Nishal Mehta

20:13 09 Oct 18

Brilliant service from Steve who was extremely patient in providing the required details for me to purchase the VIP Intercom. He took the time to understand my requirements and ensured that the product was suitable for my needs and wasn't acting like a typical pushy sales person. Steve is also very quick to respond to my enquiries via email / phone. He organised for the product to be dispatched immediately and I couldn't be happier with the service provided. Look forward to getting the product installed and already started planning to purchase an alarm system soon too. Thanks Steve - top service !!read more

Vishal Gokule

12:09 03 Sep 18

Highly Recommanded, excellent service and support Items as described , quality products, easy installation

Andy Su

03:44 16 Aug 18

Best post sale and after sale services, thank you Steve

mm you

03:40 16 Aug 18

Steve is very helpful, best customer services.

Jennifer Townsend

23:29 15 Jul 18

Very helpful, and the device was easy to install and works great, thanks

Alistair Nancarrow

00:38 27 Jun 18

Notwithstanding that I had simply found Steve & Active Online through a quick google search, and there was no guarantee my inquiries would result in sales for the business, Steve went above and beyond what would ordinarily be expected to provide me with valuable assistance in response. It was clear through the information he provided that Active Online have a thorough understanding of the technical systems with which they work. This, through the clear, concise, yet comprehensive communication of Steve gave me the requisite information to make well informed decisions regarding, specifically, key less entry technology and home security systems. Steve was knowledgeable & thorough, as well as pleasant and willing to engage with over both phone and e-mail. Thanks!read more

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